LoadRight Privacy Policy
LoadRight
Last update [March 5, 2021]
[
LoadRight,
LLC.
] (“we” or “us” or “our”) respects the privacy of our users (“user” or
“you”). This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our mobile application (the
“Application”).
Please
read this Privacy Policy carefully. IF
YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS
THE APPLICATION.
We reserve the right to make changes to this
Privacy Policy at any time and for any reason.
We will alert you about any changes by updating the “Last updated” date
of this Privacy Policy. You are
encouraged to periodically review this Privacy Policy to stay informed of
updates. You will be deemed to have been made aware of, will be subject to, and
will be deemed to have accepted the changes in any revised Privacy Policy by
your continued use of the Application after the date such revised Privacy
Policy is posted.
This Privacy Policy does not apply to the
third-party online/mobile store from which you install the Application or make
payments, including any in-game virtual items, which may also collect and use
data about you. We are not responsible
for any of the data collected by any such third party.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a
variety of ways. The information we may
collect via the Application depends on the content and materials you use, and
includes:
Personal Data
Demographic and other personally identifiable
information (such as your name, email address and phone number) that you
voluntarily give to us when choosing to participate in various activities
related to the Application.
Derivative Data
Information our servers automatically collect
when you access the Application, such as your native actions that are integral
to the Application, including location, load status, or photos, as well as
other interactions with the Application and other users via server log
files.
Geo-Location Information
We may
request access or permission to and track location-based information from your
mobile device, either continuously or while you are using the Application, to
provide location-based services. If you wish to change our access or
permissions, you may do so in your device’s settings. It must be noted that
modifying or decreasing geo-location access to your device can have a
significant, negative impact on the ability to manage and complete loads.
Our GPS tracking services may be downloaded and used on a mobile phone. To use our mobile
technology features, the user must download our mobile app on a mobile device and keep the app open.
If the user turns the mobile app off on his or her device, the device will be unable to function,
communicate with, or provide GPS tracking features. You are responsible for advising mobile app users
to keep the app open. However, we respect the privacy of drivers who use the app and provide a feature
that allows the driver to stop tracking while off duty, and to restart tracking upon going back on-duty.
Mobile Device Access
We may request access or permission to certain
features from your mobile device, including your mobile device’s [Bluetooth,
calendar, camera, contacts, microphone, reminders, sensors, SMS messages,
social media accounts, storage,] and other features.
If you wish to change our access or permissions, you
may do so in your device’s settings. It must be noted that modifying or
decreasing access to your device can have a significant, negative impact on the
ability to manage and complete loads.
Mobile Device Data
Device information such as your mobile device ID
number, model, and manufacturer, version of your operating system, phone
number, country, location, and any other data you choose to provide.
Push Notifications
We may request to send you push notifications
regarding your account or the Application. If you wish to opt-out from
receiving these types of communications, you may turn them off in your device’s
settings.
It must be noted
that modifying or decreasing access to your device can have a significant,
negative impact on the ability to manage and complete loads.
Data Retention
We collect and retain GPS data. This data is automatically purged every 60 seconds. Photos and all other components of a load are retained for 10 years.
USE OF YOUR INFORMATION
Having accurate information about you permits us
to provide you with a smooth, efficient, and customized experience. Specifically, we may use information
collected about you via the Application to:
1.
Determine the location for efficient distribution
of loads.
2.
Collect locations for accurate arrival times at
customer locations.
3. Texting you regarding your loads.
4. Enable user-to-user communications.
5.
Increase the efficiency and operation of the
Application.
6.
Monitor and analyze usage and trends to improve
your experience with the Application.
7. Performing other business activities as needed.
8. Resolve disputes and troubleshoot problems.
9.
Respond to product and customer service
requests.
DISCLOSURE OF YOUR INFORMATION
We may share the information we have collected
about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about
you is necessary to respond to legal process, to investigate or remedy
potential violations of our policies, or to protect the rights, property, and
safety of others, we may share your information as permitted or required by any
applicable law, rule, or regulation.
This includes exchanging information with other entities for fraud protection
and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties
that perform services for us or on our behalf, including payment processing,
data analysis, email delivery, hosting services, customer service, and
marketing assistance.
Interactions with Other Users
If you interact with other users of the
Application, those users may see your name, profile photo, and descriptions of
your activity.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our
assets, undergo a merger, or are acquired by another entity, we may transfer
your information to the successor entity.
If we go out of business or enter bankruptcy, your information would be
an asset transferred or acquired by a third party. You acknowledge that such transfers may occur,
and that the transferee may decline honor commitments we made in this Privacy
Policy.
We are not responsible for the actions of third
parties with whom you share personal or sensitive data, and we have no
authority to manage or control third-party solicitations. If you no longer wish to receive correspondence,
emails or other communications from third parties, you
are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
We use GPS to
track the location of the device you are using. When you have an active load,
your location is being tracked. If you put the app in the background, your
location is still being tracked. You must sign out or force-quit the
application to terminate tracking.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical
security measures to help protect your personal information. While we have taken reasonable steps to
secure the personal information you provide to us, please be aware that despite
our efforts, no security measures are perfect or impenetrable, and no method of
data transmission can be guaranteed against any interception or other type of
misuse. Any information disclosed online
is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security
if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or
market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please
contact us using the contact information provided below.
CONTACT US
If you have questions or comments about this
Privacy Policy, please contact us at:
2150 S Central Expressway
Suite 190
McKinney, TX 75070
(469) 854-3600
info@LoadRight.com